We ship to addresses across Australia. Shipping is complimentary on every order, with no minimum spend. We don’t currently ship outside Australia.
Delivery times vary depending on the item ordered and your location, so we don’t quote a single fixed delivery time. Once your order has been dispatched, tracking information will be emailed to you when tracking is available.
Sizing may vary between styles. Please refer to the size information provided on each product page before ordering. If you need help choosing the right size, our customer care team is happy to assist.
Eligible items can be returned within 30 days for a change of mind. Some conditions and exclusions apply — the full details are in our Returns & Refunds Policy.
This is in addition to your rights under the Australian Consumer Law. Nothing in our policy excludes or limits those rights.
Please email us at support@mavelleandco.com with your order number before sending anything back, and we will reply with the return instructions and the correct return address. For an eligible change-of-mind return, return shipping is at your own cost.
We don’t offer direct exchanges. If you would like a different size or colour, please return the eligible item and place a new order for the one you prefer.
Please contact us as soon as you can with your order number and clear photos of the item, and our customer care team will help you sort it out.
Your rights and the remedies available to you in these circumstances are governed by the Australian Consumer Law and are not limited by our returns policy.
You can reach our customer care team at support@mavelleandco.com